
Sue is an associate trainer for Smart International Events
The average international rating of this Masterclass is
4.91
based on audiences’ evaluations from hundreds of events in Europe, USA & Canada
Here is a link to Smart International Events website where you can see when Sue will be working with them around the world and to book courses:
January 25th Malta
https://smartevents.mk/the-professional-assistant-summit-2019-malta/
January 30th
https://smartevents.mk/the-professional-assistant-summit-2019-toronto-january/
February 1st Ottowa
https://smartevents.mk/the-professional-assistant-summit-2019-ottawa-february/
About Smart Events International
Smart Events International is is a leading event organising company that creates and manages professional business events, trainings, seminars, conferences, mentoring & consulting sessions that help thousands of professionals worldwide to develop their businesses and further advance in their careers. Our team is dedicated to providing exceptional educational & networking experiences to our events’ participants in Europe, USA & Canada.
Smart Events International brings you the the top business events in Europe, USA & Canada:
- Our speakers and trainers are the best in their field.
- The education is truly impactful.
- The networking is life changing.
- The motivation is priceless.
- Various masterclasses for Managers and Assistants.
- Locations are finest hotels all around Europe.
- Participation fee prices are lowest in the market.
Link to website and booking:
Sue is an award-winning personal assistant who trains PAs, secretaries and executive assistants. She is the author of The Definitive Personal Assistant and Secretarial Handbook and The Definitive Executive Assistant and Managerial Handbook.She is also a qualified learning and development practitioner.
Managing your role – 8 vital areas covered in depth:
1. Adding value
Help your Head in today’s uncertain and complex landscape
2. Energy and time-saving:
Tools for time keeping, energy and stress management
3. Gate-keeping:
Field enquiries to protect your own and your boss’s time
4. Handling difficult situations:
Deal with parents/colleagues with different working styles
5. Networking with peers:
The value of connecting with peers and sharing expertise
6. Managing your role:
Best practice for using email, the telephone and calendars
7. Achieving a healthy work– life balance
Understand your brain and develop a growth mindset
8. Technology
Apps and tools to keep in control and save time
The secrets of high performance
- Unpick the power of your brain to maximise performance
- Techniques to help you manage your energy and save time
- The ultimate mindset for today’s assistant
- Use the ‘U-SOFAR’ technique to stay in control and stress free
- Practise mindfulness to stay calm and focused

Lewis Secretarial College uses her books in their flagship Executive PA and Executive Assistant courses. As a student on either of those courses you will receive a copy of “The Definitive Personal Assistant & Secretarial Handbook” and/or “The Definitive Executive Assistant & Managerial Handbook” depending upon the course you are on.
Lewis Secretarial College also highly recommend Sue’s workshops that bring to life the world of the Executive Assistant with practical examples, interactive exercises, networking and fun.
“Having read and reviewed Sue Frances’ books, The Definitive Personal Assistant & Secretarial Handbook and the Executive Assistant & Managerial Handbook we were very keen to include them as part of the course material for our top PA and EA courses.
What makes these books quite different is the positive messages being sent throughout for the reader to pick up and to build upon. They directly relate to helping all office professionals develop both themselves and their careers. They are full of useful hints and tips as well as solid deep thinking behind ideas, approaches and concepts such as how to keep on top of the day to day workload and how to maintain effective working relationships.
We get a lot of very good feedback on these books from our students who tell us that they find them invaluable as they work through their course where they develop their knowledge and their soft skills as well. As a result our students have a lot more to offer their employers, are better able to cope with demanding roles and they can enjoy happier and more rewarding careers!
Penny Lewis Cert Ed
Principal and Founder
Here is a link to the Lewis College website: www.lewiscollege.co.uk

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