Sue France FCIPD FInstAM INLPTA is the author of the 2 best selling books ‘The Definitive Personal Assistant & Secretarial Handbook’ 3rd edition and the award winning ‘The Definitive Executive Assistant & Managerial Handbook’, which complement each other and sell successfully throughout the world and both have been endorsed by The Institute of Administrative Management. The 3rd revised edition of ‘‘The Definitive Personal Assistant & Secretarial Handbook’ now includes neuroscience tips and tools to maximise brain efficiency.
Sue is extremely proud that “The Definitive Executive Assistant & Managerial Handbook” has been nominated by readers and awarded by Member’s Voice Awards of www.pa-assist.com – “The best book for a PA 2015.” “The Definitive Personal Assistant & Secretarial Handbook” that was revised in August 2015 with neuroscience was also nominated. You can either purchase signed copies on here or receive both books for FREE when joining me on my all inclusive Workation or on our S&Sin2training workshops.
Sue started work as a shorthand typist/word processing operator and worked her way up becoming a senior secretary, team supervisor, events manager and Personal Assistant to the Head of Andersen in Manchester, a global leading accounting firm. Sue was also the client events manager for Andersen Clients and organised many team building away days and weekends for the employees.
Sue attended Salford University as a mature student part time to be awarded a post-graduate diploma in human resource management and is now a Fellow of the Chartered Institute of Personnel and Development (FCIPD). Sue then became part of the global training team as training manager responsible for 600 executive assistants in the UK as well as being in charge of managing the technical training for all staff.
Sue took redundancy in 2002 when Andersen collapsed worldwide and started working with Bill Docherty MBE, an ex Andersen partner who had left in 2000 to set up his own training and development company – Persuasion. Sue was Bill’s PA, Marketing and training Manager and was responsible for training PAs for Persuasion’s clients as well as co-presenting with her boss at PA conferences internationally. Whilst at Persuasion Sue presented at conferences in Ireland, Dubai, Cyprus, Germany and the UK.
Sue France is a national award winner of The UK Times Crème/ DHL PA of the Year
Whilst working for Bill Docherty MBE of Persuasion and following her boss’s nomination, Sue won the prestigious award of The Times Crème DHL PA of the year and also was a finalist in the European Smart PA of the Year 2007 and a finalist in The North West and Isle of Man Business Woman of the Year in 2012.
Sue worked for Persuasion for 7 years until November 2009 when Sue decided to start her own training company – Sue France Training which has been extremely successful. Since she started her own business Sue has worked with thousands of Assistants of all levels in many different cultures and countries including Canada, Switzerland, Sweden, Prague, Macedonia, France, Bulgaria, Poland, Denmark, Luxembourg, Austria, Romania, Athens, Saudi Arabia, Abu Dhabi, Qatar, Bahrain, Oman, Dubai, Johannesburg, Kenya, Zimbabwe, Australia (Perth, Sydney, Melbourne, Brisbane), Shanghai, Singapore, Kuala Lumpur, USA and United Kingdom.
Sue was the UK National Chairman for International Management Assistants [European Management Assistants (EUMA)] a voluntary international secretarial networking organisation which helps to develop Executive Assistants and secretaries and provides global links for Assistants from 2009 to 2013 and is still an active member.
Sue has also been a judge of PA of the Year awards such as the UK Times Crème Hays PA of the Year 2007, the Irish PA of the Year 2007 and others.
Sue raised over £35,000 for children’s charities by organising events and through sponsored walks in such places as walking down into the Grand Canyon, camping on the Havasu Indian Reservation and walking out of the Grand Canyon then kayaking down the Colorado River, walking the Inca Trail for 4 days to Machu Picchu in Peru, walking between 3 countries in the Alps, Climbing Mount Etna in a snow storm and walking the wild part of the Great Wall of China.
Sue has 2 very talented and artistic children – Sara and Samantha who continually support her in all she does and are very proud of her success. Sue also has 2 beautiful granddaughters and a handsome grandson who all have a special place in her heart and always make her smile.
There has been a revolution in the office environment and today’s Assistant is a multi-skilled, proactive dynamic member of the management team. The demands of the job are excitingly huge and the world of the Assistant has become more about being a proactive business partner, managing and leading themselves, their boss and others.
Sue’s books are for today’s Assistants and office managers helping them to be the most motivated, proactive, efficient and effective assistant possible. They will learn to understand themselves and others, how the brain works for maximum excellence and how to relate, influence and persuade as well as do the practical jobs such as minute taking, organising meetings, project management etc. The books help you to be and look more confident increasing your self-awareness and your self-esteem. For more detail on the books, look at the page on book reviews and book testimonials. It will also explain about the free resources that I have made available for both books for you to use. There is also a FREE SAMPLE CHAPTER for you to download and share between boss and Assistant to understand best practice for the most effective boss/assistant relationship. For the 3rd Edition of The Definitive Personal Assistant & Secretarial Handbook I have offered the resources as a gift to you to download. There are also free resources to download for The Definitive Executive Assistant & Managerial Handbook.
If you purchase a book from this website, Sue France would be delighted to sign the book with a personal note for you and if you have a specific message that you would like her to write, then please let Sue know by email to [email protected]. This is really effective if the book is a gift for someone.
Sue believes in continually self-developing and practices what she preaches. In 2011 Sue became a Certified Practitioner in Neuro Linguistic Programming (NLP) and in 2016 because a Master Practitioner in NLP. Sue effectively uses NLP in much of her training. Sue first became interested in NLP whilst working for Bill Docherty MBE who is a Master Practitioner and also an accredited trainer of NLP. He taught Sue a lot but she wanted to be certified as a Master practitioner of NLP in her own right.
In 2012 Sue was successful in becoming an accredited associate trainer for Reed Learning UK for training Assistants and also for Lewis College.
Sue is also a certified TetraMap behavioural profiling practitioner and a certified coach as well as a neuroscience enthusiast.
In 2015 Sue has formed together with Sharon Severn – S&S in2training for public and in-house workshops.
In 2016 Sue developed a new concept and a new word “WORKATION” where Sue will take 6 Assistants for an all-inclusive Workation. A Workation with Sue is 4 x 4 hour workshops on 4 of the mornings and the rest of the time to allow the information to sink into the subconscious mind and to relax and rest or sightsee and explore. You will come back even more knowledgeable as well as rested as well as making new friends.
Sue has a special place to take a maximum of 6 delegates to the Cairngorms in Scotland (see my Workation page) or can take more delegates to other bespoke places.
Offer: online webinar workshop available now at a discounted price of just £47
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